Call Recording is LIVE!

MedicareCENTER is helping you stay productive — and compliant.

We’re thrilled to bring you these Call Recording Solutions, available to you today!

Stay compliant by easily recording, storing and downloading phone calls.

  • Record all inbound and outbound client calls
  • Store recordings automatically
  • Easily link calls to new and existing client contact records
  • Download calls anytime from anywhere

Fill out the information below to get detailed information on how Call Recording works.  If you’d rather chat, call a Senior Health Specialists at Premier Marketing: 800-365-8208.

We’re happy to walk you through everything!

  • Should be Empty:

Check out the steps on how it works:

Step 1:

Client calls your unique MedicareCENTER Agent Phone Number.

________________________________________________________________________________________________________________

Step 2:

Agent receives the call on their cell phone (or phone number they have in their Medicare Center profile – that number gets tied to their MedicareCENTER Agent Phone Number).

________________________________________________________________________________________________________________

Step 3:

The phone call is automatically recorded and saved on MedicareCENTER

________________________________________________________________________________________________________________

Step 4:

Agent can click to show the Recorded Call Script for CMS Compliance.

________________________________________________________________________________________________________________

Step 5:

From the MedicareCENTER Dashboard, the agent can Link the call recording to their clients profile, or create a new profile to link the recording to.

________________________________________________________________________________________________________________

Step 6:

Once linked, the call recording will be stored in the clients profile.

________________________________________________________________________________________________________________

Step 7:

The agent can also download the call recording.

Step 1:

Agent has the client profile created already, with a phone number added.

________________________________________________

Step 2:

Agent clicks the client phone number from within MedicareCENTER, which prompts the Recorded Call Script to open.

________________________________________________

Step 3:

Agent receives a call on their cell phone (or phone number they have in their Medicare Center profile – that number gets tied to their MedicareCENTER Agent Phone Number) from their MedicareCENTER Agent Phone number. Once they answer, the client receives a call.

________________________________________________

Step 4:

The call comes from the agents MedicareCENTER phone number. Image

________________________________________________

Step 5:

The phone call is automatically recorded, linked to, and stored in the clients profile.

________________________________________________

Step 6:

The agent can also download the call recording.

You May Also Like…