Funeral Service Funeral Director
Family Service Counselor Goals
- 600 Attempts per wk
- 120 Attempts per day
- 30 Attempts per hr
- 35 Contacts per day
- 4 Big 5 per day
- 2 appointments per day
- 4 Hours of prospecting per day
- 5-7 or 6-8 or 7-9
- 3 appointment times per day
- Our Objective (Outcome)
- 2 Husbands and Wives each day.
Below is an email template for after a sale has been made:
Please copy/paste into your email message and edit, as needed:
Dear _______ ,
Thank you for allowing _______________ Funeral Home to help you in advance with your Funeral needs. We appreciate you and your family for having confidence in our staff. If you have any questions please feel free to call me.
Please view the video below.
Planning for Life’s Final Journey (B).avi
We need your help. We are conducting a survey to determine how members of our community plan for one of the hardest things a family has to face…… the death of a loved one.
The brief questions that follow are designed to assist us in knowing more about what people want and need at this most difficult time. Please complete and submit the enclosed questionnaire to help us improve our service by pinpointing what is most important to you.
For taking a few minutes of your time to respond, we would like to give you a Memorial Planning Guide……….ABSOLUTELY FREE. The guide will help you avoid having to gather all the vital information at the time of a death. Please forward to your family and friends.
Thank you for supporting your community and Arnold Family Funeral Services.
Please click the link below.
Please confirm receipt of email.
Keith E. Charles
Family Service Counselor
Arnold Family Funeral Services
Why is Prospecting so Important?
Why is prospecting an important activity for salespeople?
Why is prospecting difficult for some salespeople?
Prospecting is an important part of the sales process.
Prospecting, done right, not only creates a pipeline of potential customers...
The Big 5:
AGE OF HUSBAND
# OF CHILDREN
TRUST OR WILL
Towards receving FREE information
Age of Husband:
Number of Children:
Attitude: Open to receiving FREE information:
Mr. Prospect, could you explain to me what you have heard me communicate to you, and what we would like to do for your family?
Three F's Formula
I understand exactly how you feel when you say you are not interested. We find many families who say they are not interested. We also have found when families receive free information they know what to do and where to turn.
Question: You don’t think it’s a foolish idea to at least receive free information, do you?
We…. are not Interested
I……… don’t want to talk about it.
S…….. sorry I am going to be cremated.
D………don’t care what happens to me.
O……… oh someday I will get around to it.
M……… my (whoever) will take care of it.
Family Occupation Recreation Motivation
- What do they have NOW in reference to Funeral and Cemetery arrangements only.
- How was the EXPERIENCE of someone making at-need arrangement or had a preneed.
- If they had a chance, what would they ALTER about their experience?
- Who would be the DECISION maker in reference to their arrangements?
- We have the SOLUTION for everyone. (This is in regards to their financial investment)
Interested in learning more? Give a Preneed Marketing Rep a call today!